Privacy Policy | LTS Global

Privacy Policy

Last updated: May 2025

1. Who We Are

LTS Global is a laboratory transformation advisory and design firm. This Privacy Policy explains how we collect, use, and protect personal information submitted through this website (ltsglobal.co).

2. Information We Collect

We collect information you provide directly, including:

  • Name and contact details submitted through our contact form
  • Organization name and country
  • The content of messages sent to us
  • Analytics data collected automatically (page views, session duration, referral source) via Umami Analytics, which is privacy-preserving and does not use cookies

3. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiry
  • Understand your needs and provide relevant information about our services
  • Improve this website based on aggregate usage data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Retention

We retain contact form submissions for as long as is necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data at any time by contacting us at info@ltsglobal.co.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict our processing of your information

To exercise any of these rights, please contact us at info@ltsglobal.co.

6. Cookies

This website uses Umami Analytics, a privacy-preserving analytics platform that does not use cookies and does not collect personally identifiable information. No cookie consent banner is required.

7. Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@ltsglobal.co.