Privacy Policy
Last updated: September 2026
1. Who We Are
LTS Global is an international laboratory transformation specialist. This Privacy Policy explains how we collect, use, and protect personal information submitted through this website (ltsglobal.co).
2. Information We Collect
We collect information you provide directly, including:
- Name and contact details submitted through our contact form
- Organization name and country
- The content of messages sent to us
We also collect website usage information through Umami Cloud, as described in section 6.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry
- Understand your needs and provide relevant information about our services
We use aggregate website usage data to improve this website.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data Retention
We retain contact form submissions for as long as is necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data at any time by contacting us at info@ltsglobal.co.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict our processing of your information
To exercise any of these rights, please contact us at info@ltsglobal.co.
6. Website Analytics and Cookies
We use Umami Cloud to understand how visitors use the LTS Global website and to help us improve the website and its content.
The analytics information we collect includes website usage information such as page views, navigation, page titles, screen information, browser language, referring sources, and limited interaction events. These events help us understand engagement with calls to action, services and capabilities, case studies, and contact forms.
We have configured our analytics implementation to exclude URL query-string parameters, and our custom analytics events are designed not to transmit contact-form contents or contact details such as names, email addresses, or telephone numbers.
Umami Cloud is used for website analytics without relying on advertising cookies or cross-site advertising profiles. We use analytics information to understand website performance, content engagement, and visitor journeys and to improve the effectiveness of the LTS Global website.
7. Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@ltsglobal.co.