Course Summary
Type: Accredited Course. Category: Management. Level: Intermediate.
Delivery: Online, blended, virtual, or in-person. Duration: 5 days to 10 weeks, flexible, self-paced or facilitated.
Accreditation: 30 CEUs Level 1 through the Society of Medical Laboratory Technologists.
Who This Course Is For
Stepping into a laboratory management role is a transition from doing the work to leading the people who do it. The course is designed for technical professionals ready to lead, including senior technicians, team leads, and first-time managers who want to build confidence, lead with clarity, and foster performance, trust, and accountability.
What You’ll Learn
By the end of the course, participants will be able to:
- Lead high-performing laboratory teams with clarity and confidence.
- Build trust, engagement, and accountability across teams.
- Communicate effectively across technical and cross-functional groups.
- Align daily laboratory operations with broader strategic goals.
- Navigate conflict, change, and performance challenges.
- Understand management responsibilities in compliance, quality, and safety.
Course Modules
- Foundations of Leadership: transitioning from peer to leader; leadership styles and self-awareness.
- Managing People and Performance: motivating teams, setting expectations, feedback, and conflict.
- Communication and Collaboration: communicating clearly and influencing across roles and reporting lines.
- Planning, Strategy, and Resilience: aligning operations with laboratory goals and leading through uncertainty.
- Compliance and Responsibility: understanding the manager’s role in standards, quality, safety, and accountability.
How You’ll Learn
The course adapts to online, in-person, or blended delivery and uses structured learning modules, recorded presentations with interactive assessments, a slide deck booklet, and workbook. The V1 page also lists an optional textbook, The Guide to Management for Laboratory Leaders.
Certification
The course is CPD accredited. Participants receive a Certificate of Completion and proof of CEUs for continuing professional development.